1. Introduction

Welcome to EveryTicket ("we," "our," or "us"). We are committed to protecting the privacy of our users, including museums, event organizers, and ticket buyers. This Privacy Policy explains how we collect, use, protect, and manage your personal information.

2. Information We Collect

2.1 User Information

We collect information from different types of users:

For Museum/Event Administrators:

• Organization name
• Contact person
• details Business contact
• information Tax and financial
• information Login credentials

For Ticket Buyers:

• Full name
• Email address
• Phone number
• Purchase history
• Ticket preferences
• Payment information

Technical Information

• IP address
• Device information
• Browser type
• Location data
• Website interaction data
• Cookies and tracking technologies

3. How We Use Your Information

3.1 Service Delivery

• Process ticket sales and bookings
• Manage event registrations
• Provide customer support
• Send booking confirmations
• Facilitate ticket verification

3.2 Business Operations

• Improve platform functionality
• Analyze user behavior
• Generate insights for museums
• Develop new features
• Prevent fraud and ensure security

3.3 Communication

• Send important service updates
• Provide marketing communications (with consent)
• Share event-related information
• Respond to inquiries

4. Data Sharing and Disclosure

4.1 Authorized Sharing

• With museums and event organizers
• With payment gateway providers
• With service support vendors
• As required by law enforcement

4.2 User Consent

We will not share personal data without:

• Explicit user consent
• Legal requirement
• Protecting our legal rights

5. Data Security

5.1 Protection Measures

• Encrypted data transmission
• Secure cloud storage
• Regular security audits
• Access controls
• Compliance with data protection standards

5.2 User Responsibilities

Users must:

• Maintain account confidentiality
• Use strong passwords
• Report suspicious activities

6. User Rights

You have the right to:

• Access your personal information
• Request data correction
• Delete your account
• Opt-out of marketing communications
• Export your data
• Withdraw consent

7. Cookies and Tracking

7.1 Cookie Usage

• We use cookies to enhance user experience
• You can manage cookie preferences
• Detailed information in our Cookie Policy

8. Children's Privacy

• Our services are not intended for children under 16
• We do not knowingly collect children's data

9. International Data Transfers

• Data may be transferred and processed globally
• We ensure appropriate data protection safeguards

10. Policy Updates

• We may update this policy periodically
• Users will be notified of material changes
• Continued use implies acceptance

11. Contact Information

For privacy-related inquiries:

• Email: support@everyticket.in
• Address: 303, Avdhesh House, Bodakdev, Ahmedabad, Gujarat 380054

12. Compliance

We comply with:

• Indian data protection regulations
• Global data privacy standards
• Sector-specific guidelines for ticketing platforms

13. Consent

By using EveryTicket, you consent to the terms of this Privacy Policy.