Terms of Service
1. Introduction and Acceptance
1.1 Agreement to Terms
By accessing or using EveryTicket's platform (the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use our Service.
1.2 User Categories
- Museum and Event Organizers ("Organizers")
- Ticket Buyers ("Users")
- Platform Administrators ("We" or "EveryTicket")
2. Account Registration
2.1 Account Creation
- Users must provide accurate and complete information
- Minimum age requirement is 18 years
- Organizations must have legal authority to create an account
2.2 Account Responsibilities
- You are responsible for maintaining account security
- You must immediately report unauthorized access
- You are liable for all activities under your account
3. Service Description
3.1 Platform Services
EveryTicket provides:
- Online ticketing management
- Event registration tools
- Payment processing
- Visitor management solutions
3.2 Service Limitations
- We do not guarantee 100% uptime
- We reserve the right to modify or discontinue services
- Service availability may be affected by maintenance or technical issues
4. Financial Terms
4.1 Pricing
- Pricing is as published on our website
- Fees may be modified with 30 days notice
- Custom pricing available for enterprise solutions
4.2 Payment Processing
- All payments are non-refundable
- Taxes and additional fees may apply
- Late payments may result in service suspension
5. Ticket Sales and Management
5.1 Organizer Responsibilities
- Organizers are responsible for ticket pricing
- Organizers must comply with local regulations
- Cancellation and refund policies are set by organizers
5.2 User Ticket Purchase
- Ticket purchases are final
- Ticket transferability depends on organizer settings
- EveryTicket is not responsible for event cancellations
6. Data and Privacy
6.1 Data Usage
- We collect and process data as per our Privacy Policy
- Users consent to data processing by using the platform
- Data sharing is limited to service provision
6.2 Intellectual Property
- Users retain ownership of their content
- EveryTicket receives a license to use content for service delivery
- We protect our platform's intellectual property
7. User Conduct
7.1 Prohibited Activities
Users may not:
- Violate any laws or regulations
- Submit false or misleading information
- Attempt to breach platform security
- Interfere with other users' experience
- Use the platform for illegal activities
7.2 Content Guidelines
- Users are responsible for their content
- Offensive, discriminatory content is prohibited
- We reserve the right to remove inappropriate content
8. Liability and Disclaimers
8.1 Service Warranty
- Services are provided "as is"
- We do not guarantee uninterrupted or error-free service
- Liability is limited to service fees paid
8.2 Indemnification
Users agree to indemnify EveryTicket against:
- Claims arising from user actions
- Violation of these Terms
- Breach of local regulations
9. Dispute Resolution
9.1 Governing Law
These Terms are governed by the laws of India
9.2 Dispute Process
- Attempt informal resolution first
- Arbitration for unresolved disputes
- Venue: Ahmedabad, Gujarat
10. Termination
10.1 Account Termination
- We may suspend or terminate accounts
- Users can request account deletion
- Some obligations survive termination
11. Changes to Terms
11.1 Modification
- We may update Terms periodically
- Continued use implies acceptance of changes
- Material changes will be communicated
12. Contact Information
For Terms-related inquiries:
- Email: support@everyticket.in
- Address: 303, Avdhesh House, Bodakdev, Ahmedabad, Gujarat 380054
13. Miscellaneous
13.1 Entire Agreement
These Terms constitute the complete understanding between users and EveryTicket
13.2 Severability
If any provision is found invalid, remaining provisions remain in effect
13.3 No Waiver
Failure to enforce a right does not constitute a waiver of that right
13.4 Force Majeure
We are not liable for events beyond our reasonable control